We accept returns within 14 days of the delivery date. Items must be returned within this period to be eligible for a refund or exchange.

To be eligible for a return, your item must meet the following conditions:

The item must be unused, tags attached, and in its original condition.
The item must include all original packaging, accessories, and included materials.
Products showing signs of wear, damage, washing, alteration, or misuse may not be accepted.

To start a return, please send us an email at ContactHannahBaby@gmail.com with your order number and the reason for your return request. After review, our team will send you return instructions.

Customers are responsible for return shipping costs unless told otherwise by our review team.

We recommend using a trackable shipping service when returning because Hannah Baby LLC is not responsible for packages lost during return shipment.

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, we will process your refund within 48 hours, but your bank institution may take longer for return payment to populate.